Damage Protection Workflow

From "You scratched my car!"
to "Actually, here's the proof."

Tuxedo Drive captures, documents, and organizes video proof automatically—so you're never caught without evidence again.

1

Step 1

Car Arrives

AI captures entry footage automatically

As a vehicle approaches, our AI-powered cameras capture high-resolution video of the entire vehicle. License plate is read instantly via ALPR, and the footage is tagged to that specific visit.

360-degree vehicle scan
License plate recognition
Timestamp and visit ID linked
Pre-existing damage flagged by AI

Entry Camera Active

Recording vehicle approach

2

Step 2

AI Scans for Damage

Pre-existing damage detected before the wash

Our computer vision model scans the vehicle for dents, scratches, missing parts, and other damage. Everything is documented before your equipment touches the car.

AI damage detection model
Automatic damage classification
Photo evidence captured
Severity scoring

AI Scanning

Detecting pre-existing damage

3

Step 3

Wash Completes

Exit footage captured and compared

After the wash, the same AI system captures exit footage. The before/after is automatically compared, giving you instant proof of vehicle condition.

Exit video capture
Before/after comparison
New damage detection
Automatic alerting

Wash Complete

Exit footage captured

4

Step 4

Claim Filed

Pull up the evidence in seconds

When a customer claims damage, search by license plate or date. The complete video record—entry, exit, and any flagged damage—is ready to review.

Instant search by plate
Complete visit timeline
Downloadable evidence
Manager notes & tags

Instant Search

Find any visit in seconds

5

Step 5

Claim Resolved

Evidence-based resolution

With video proof showing pre-existing damage, you can confidently resolve claims. Most false claims are dropped immediately when customers see the footage.

Export for insurance
Customer-shareable clips
Claim tracking dashboard
Resolution documentation

Claim Resolved

Evidence-based outcome

Real results from real operators

Operators using the damage workflow see dramatic improvements

40%

Fewer damage claims

False claims dropped when customers know there's video

90%

Claims resolved same-day

No more back-and-forth with insurance

$15K+

Saved per year

Average savings for a single-location operator

Ready to protect your wash?

See the damage workflow in action with your actual site layout. We'll show you exactly how it works.